Any warranty support needed would be completed by the third party that sold the product. Seller Details View Store. The drive doesn’t have any drivers on a separate page nor can I find any other desktops with this same drive to steal the firmware update. Hello, i have the HP i model A dvd drive, recently i tried to burn some games that i purchased from microsoft. This product was sold by a reseller.

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Message 1 of Right now it seems like there isn’t one available but I will continue to look. Thus, the warranty has been removed from this product.

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Exchange Discount Summary This product cannot be identified by Serial Number alone. Warranty withdrawn refurbished product: Let me know the outcome. You can select only upto 4 items to compare. Product sold by third party: Did not come with one unfortunately This product was designated to be returned to HP. If you’re using a desktop, can you give me the full model name and number of the notebook that you have?


Ill paste the link http: New product price is lower than exchange product price. Sardonicus Windows 7 Home Premium 64 bit 2, posts Illinois.

Seller Details View Store.

Its a custom PC that i built. This is the model for the DVD drive.

HP dvdi DVD Writer User Guides | HP® Customer Support

I see that you’re having an issue with the DVD drive. How can we help you? New product price is lower than exchange product price. If ImgBurn prompts you with an update, go to Firmware HQ and download the latest version of the firmware of your drive look at the firmware release dates and follow the update instructions.

Please wait while we process your request.

HP Box SATA DVD writer (1260i)

Message 10 of I read up on a bunch of forums and people told me that your drive firmware is outdated, so update it. We will let you know when in stock. You have reached the maximum number of selection. Note on archived topics. How does HP install software and gather data?


Browse our FAQs or submit your query here. Exchange Offer cannot be clubbed with Bajaj Finserv for this product.

HP 1260i/1265i DVD Burner Internal Optical Drive

What is the full model name and number of the notebook or desktop that you’re using? OK, I’m going to try and find a update for the drive. Europe, Middle East, Africa.

This process can take several minutes depending on the number of warranties being checked.