The Virtual Agent is currently unavailable. Select your desired files and a list of links will be sent by email. Physically the unit is also in great condition with no dings, breaks, and only a couple of light scratches from normal use. If you were to buy it soon and fix it I have no dou This Officejet Pro A All-in-one printer is in really great condition! USB port, Ethernet port.

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Sorry this didn’t help. What about the Oficejet scanning utility? Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

HP Customer Support – Software and Driver Downloads

Max Copying Speed Color. This product has been exchanged for a new or refurbished product.

This could take up to 3 minutes, depending on your computer and connection speed. It prints but the output doesn’t look very good.

HP Officejet Pro A Plus e-All-in-One Specs – CNET

In reply to Chris – Support Engineer’s post on November 18, Asia Pacific and Oceania. Would you like to view the product details page for the new product? Would you like to view the product details page for the new product? It is being sold as pictured and as is since I can’t fully test them.


No software or drivers are available for this product with the selected operating system. Environmental Parameters Sound Emission. Officejst does HP install software and gather data? Product sold by third party: System Requirements OS Required.

HP Officejet 8500A – WIA not allowing scanner to work

But I just tried again as you suggested, problem remains. Unable to determine warranty status. Thanks for your advice. Any warranty support needed would be completed by the third party that sold the product.

Please enter a Product Number to complete the request. Included Office Machine Accessories. Any warranty support needed would be completed by the reseller that sold the product. This page requires Javascript. I was unable to test this printer because I do it have ink cartridges. I am not sure what is going on but it appears something is not right with the WIA service since that is what the HP scanner utility says is the problem.


See your 5800 documentation for specific instructions. Reboot both machines and try again.

Asia Pacific and Oceania. This page requires Javascript. Please verify your product is powered on and connected, then try again in a few minutes. Scannerr Pacific and Oceania.

The Canon MG is a fast, easy-to-use printer with plenty of attractive features In reply to DJL – pezius’s post on November 18, This product was sold by a third party.